Privacy Policy

Energize Roofing Privacy Policy

Last updated: 25th November 2025

Energize Roofing ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable data protection legislation.

1. Contact Details

Company Name: Energize Roofing

Address: 11 Elmore Cl, Fordbridge, Birmingham B37 5LP

Email: [email protected]

Phone: 07426 920897

We are the "data controller" for the purposes of data protection laws.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

- Identity Information: name, date of birth, gender.

- Contact Information: address, email address, telephone number.

- Financial Information: payment details where necessary.

- Technical Information: IP address, browser type, device identifiers, usage data.

- Appointment/Service Information: details relating to bookings, consultations, and communications.

- Marketing Preferences: your choices regarding receiving marketing from us.

3. How We Collect Your Data

We collect your data through:

- Information you provide directly (e.g., booking forms, contact forms, emails, or phone calls).

- Automated technologies such as cookies.

- Third parties such as payment processors or booking software providers.

4. How We Use Your Personal Data

We use your data for the following purposes:

- To provide and manage our services.

- To process payments and bookings.

- To communicate with you regarding appointments or enquiries.

- To comply with legal and regulatory obligations.

- To improve our website, services, and customer experience.

- To send marketing communications (only with your consent or legitimate interest).

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

- Contract: where processing is necessary for providing our services.

- Consent: where you explicitly agree (e.g., email marketing).

- Legitimate Interests: for business operations that do not override your rights.

- Legal Obligation: where required by law.

6. Sharing Your Data

We may share your personal data with:

- Service providers (payment processors, booking systems, IT providers).

- Professional advisers (accountants, legal consultants).

- Regulatory authorities where legally required.

We do not sell your personal data.

7. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

8. Data Security

We implement technical and organisational measures to safeguard your personal data from loss, misuse, or unauthorised access.

9. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.

10. Your Rights Under GDPR

You have the following rights:

- The right to access your personal data.

- The right to rectification of inaccurate data.

- The right to erasure ("right to be forgotten").

- The right to restrict processing.

- The right to data portability.

- The right to object to processing.